admin

Who is Generation Z? These days, we hear a lot about “Generation Z.” However, there seems to be some confusion about who it is we are referring to when we use that term. So who exactly is “Generation Z”? The…

Is the management world facing a problem? Productivity is flat and companies simply aren’t getting what they pay for from their workforce, probably yours too. In fact, surveys suggest that in an eight-hour day, just three of those hours count…

The global workforce is constantly evolving to support a knowledge based, digital economy. Due to the pace of development, knowledge and skills have short shelf lives and require constant updating and reskilling. This need for a skilled workforce in response…

In a whirlwind of social media, employee empowerment and #MeToo movements, leaders now find themselves under more scrutiny than ever. Of course, that is unequivocally a great thing. Business leaders should lead by example, they should be held to account…

Many business executives think that blogging is for individuals to share what they had for breakfast, or what they did on their holidays. This may have been true in the early days of blogging, but using this platform for a…

Why SMEs can no longer afford to stand on the sidelines of technological change. Many small- and medium-sized businesses (SMEs) in Pakistan keep on standing on the sidelines, watching the waves of technological advances race by at breakneck speed. They…

– A blog by Omar Khan Management is about improving today; leadership is about creating the future. This is the overwhelming consensus among practitioners, gurus, wits, and savants.  So the title makes the point: we need leaders first. But we…

Let me begin by thanking you; thanking you for taking the time to read our blog and learn more about ways to improve customer service, for your passion for service. Here’s an expression of appreciation, allow me to tell you…